Warehouse Operations Executive

About the role

As Operations Executive, you will run household goods and corporate relocation jobs from confirmed booking through packing, transport, customs clearance, and final delivery. You will coordinate crews, vehicles, and vendors, keep every job's documentation airtight, and keep clients informed at every stage, reporting directly to the General Manager.

Key responsibilities

• Plan and schedule crews, vehicles, and vendors for household goods and corporate relocation jobs, managing vendor performance and logistics coordination end to end.
• Supervise packing and delivery operations to company standards.
• Coordinate with overseas and local agents on job requirements, timelines, and handovers.
• Prepare and control job paperwork, including move documentation, customs clearance documents, and inventories.
• Prepare quotations from surveyor briefs and client enquiries.
• Track job costs against quotations and flag variances early.
• Give clients timely, accurate updates throughout each move.
• Maintain the operations tracker and CRM with current, reliable data.
• Handle claims from intake through to resolution.

Required profile

• 3 to 5 years in household goods or corporate relocation operations.
• Graduate (bachelor's degree).
• Fluent English.
• Working knowledge of move documentation, customs procedures, and inventory.
• Comfortable with Microsoft Office and a CRM system.
• Experience in the UAE or wider GCC market.
• Fluency in any language besides English.

Required skills

• Microsoft Office
• CRM system