Welcome Desk Agent
myself.ae · Dubai
Job description
About the role
The Welcome Desk Agent is the first point of contact for guests at W Hotels, delivering a memorable and unique experience from arrival through departure. You will guide guests throughout their stay, ensuring every interaction feels personal and seamless.
Key responsibilities
- Greet guests, manage check‑in and check‑out procedures efficiently.
- Process operational needs, address guest requests, and complete daily reports.
- Share local area highlights and recommendations to enhance the guest experience.
- Maintain a safe workplace by following company policies, protecting assets, and upholding confidentiality.
- Ensure professional appearance, uniform compliance, and clear communication at all times.
- Perform physical duties such as standing, walking, and lifting objects up to 10 pounds without assistance.
Required profile
- High school diploma or G.E.D. equivalent.
- No prior related work experience required.
- No supervisory experience or specific licenses needed.
- Ability to work on feet for extended periods and handle light physical tasks.
Required skills
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Published 1 month ago
Expires 1 week from now
55 views · 0 interested
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myself.ae
Dubai