Assistant General Manager – Lebanese Restaurant

About the role

The Wynn Al Marjan Island resort is seeking an Assistant General Manager for its Lebanese restaurant. This senior position will support the General Manager in delivering a five‑star dining experience, overseeing daily operations, and driving revenue growth in a high‑end, beachside venue.

Key responsibilities

• Execute daily shifts according to SOPs, ensuring consistency, timeliness, and mise‑en‑place readiness.
• Operate within approved budgets, assisting the GM with cost control, labor scheduling, inventory, and cash handling.
• Develop and implement business strategies and promotions to maximise revenue, seat utilisation, and productivity.
• Coordinate with the kitchen on menu availability, dietary needs, pacing, and specials.
• Manage reservations, waitlist, and floor plans to optimise turn times and guest flow.
• Prepare daily shift reports, escalate issues and propose solutions to the GM.
• Support restaurant administration tasks such as timekeeping approval, petty cash checks, incident logs, and stock counts.
• Maintain service standards and Forbes 5‑Star expectations, conduct table touches and follow‑ups.
• Handle guest complaints and recovery promptly, involving the GM when necessary.
• Provide personalised service to VIPs and media guests, coordinating with PR/VIP services.
• Supervise, coach and develop supervisors, captains and service teams to achieve department goals.
• Schedule training plans with the F&B Trainer and keep SOPs up to date.
• Adhere to health & safety, food hygiene standards and champion safe work practices.
• Participate in sustainability initiatives such as reduce, reuse, recycle.

Required profile

• 2–3 years of leadership experience in fine‑dining environments, preferably managing 50+ covers per day.
• Experience in Michelin‑recognized or Gault Millau restaurants is preferred.
• Strong knowledge of Lebanese cuisine and wine; WSET Level 2 is an advantage.
• Understanding of budgeting basics, allergen management and food safety.
• Secondary school diploma; a bachelor’s degree in hospitality management is a plus.
• Fluent spoken and written English and an additional European language.

Required skills

• Proficiency with MS Office applications.
• Experience using POS software.