Client Advisor – Plastic Surgery (VIP Patients)

About the role

Seline Clinic, a leading full‑cycle aesthetic medical provider expanding into the Middle East, seeks a Client Advisor to manage VIP and international patients throughout their plastic surgery journey. You will act as the primary liaison between high‑profile clients, surgeons, and partner hospitals, ensuring a seamless, high‑touch experience from first consultation to post‑operative care.

Key responsibilities

• Engage with VIP and international patients, understand their aesthetic goals, and guide them through suitable plastic surgery options.
• Coordinate the entire patient pathway, including booking consultations, pre‑operative assessments, surgeries, and follow‑up visits.
• Liaise with surgeons, medical teams, marketing, and clinic staff to align schedules and case details.
• Secure operating theatre bookings with partner hospitals and ensure all pre‑operative documentation and clearances are completed.
• Support surgeons in revenue growth by promoting appropriate procedures and premium service packages.
• Achieve monthly sales targets while maintaining ethical standards and high client satisfaction.

Required profile

• Bachelor’s degree.
• Proven experience in aesthetic or plastic surgery clinics, especially handling VIP or high‑profile patients.
• Background in sales or client coordination within the plastic surgery, aesthetic, or wellness sectors.
• Demonstrated ability to manage pre‑ and post‑operative coordination with hospitals.
• Strong communication and interpersonal skills, with the capacity to meet sales targets and multitask efficiently.

Required skills