Client Success Manager – Dubai

About the role

AuditorsDesk provides a cloud‑based e‑auditing platform that helps audit firms conduct end‑to‑end paperless audits. The Client Success Manager will ensure seamless project execution, drive client satisfaction, and support business growth in Dubai.

Key responsibilities

• Business Development: Identify new business opportunities, generate leads through market research, email outreach and industry events, and collaborate with internal teams to acquire new clients.
• Client Management: Serve as the primary point of contact for assigned clients, conduct regular check‑ins, address concerns, and pursue upselling or cross‑selling opportunities.
• SaaS Product Expertise: Develop deep knowledge of AuditorsDesk’s SaaS solutions, deliver product demonstrations and training, and act as a subject‑matter expert for clients and internal teams.
• Audit/Commerce Background: Analyse client requirements using audit and commerce expertise and recommend appropriate solutions.

Required profile

• Entry‑level experience (minimum 1 month) with a background in audit or commerce.
• Strong client‑relationship skills and a proactive business‑development mindset.
• Ability to work collaboratively across internal teams and deliver high‑quality service.
• Based in Dubai; preference for candidates from Indian, Egyptian or Arabic backgrounds.

Required skills

• Microsoft Office Suite
• SaaS product expertise
• Audit processes