Customer Service Executive – Logistics
Vega Worldwide Logistics LLC · Dubai
وصف الوظيفة
About the role
Vega Worldwide Logistics LLC is seeking a customer‑focused Executive to manage client inquiries and support shipment activities within its Dubai operations. The role combines front‑line service with coordination of logistics processes, offering a chance to grow in the freight forwarding sector.
Key responsibilities
- Handle customer inquiries and provide prompt, professional support.
- Manage shipment bookings and coordinate with customers and vendors.
- Prepare purchase orders and shipping‑related documentation.
- Monitor shipment progress to ensure timely deliveries.
- Collaborate with internal departments to resolve customer and shipment issues.
- Follow up on pending bookings and shipment status.
- Build strong customer relationships to enhance satisfaction and retention.
Required profile
- Bachelor’s degree.
- 1–2 years of experience in logistics or freight forwarding (preferred).
- Strong communication and problem‑solving abilities.
- Excellent organizational and follow‑up skills.
- Ability to multitask and thrive in a fast‑paced environment.
Required skills
- Proficiency with MS Office applications.
- Experience using CRM software.
Questions fréquentes
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اكتشف المزيد
الرواتب والأدلة وعمليات البحث في الإمارات العربية المتحدة.
الراتب: Customer Service Representative استنادًا إلى 35 عرض عمل في الإمارات العربية المتحدةالرواتب حسب المهنة
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Vega Worldwide Logistics LLC
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