Debt Collector

About the role

The Debt Collector will manage the company’s receivables portfolio, ensuring timely collection of outstanding invoices and supporting cash‑flow objectives. You will work closely with clients, the finance team and internal departments to maintain accurate receivable statements and resolve payment issues.

Key responsibilities

• Send automated fortnightly statements and follow‑up communications (calls, emails, chase letters) to clients before due dates.
• Maintain up‑to‑date records of customer accounts, collection activities and receipt postings.
• Monitor ageing reports, target overdue percentages below 80 % and prioritize high‑value invoices for rapid collection.
• Investigate and resolve client disputes, reconcile statements and coordinate with sales, logistics and the receivables accountant.
• Escalate high‑risk or unresolved accounts to the Collections Manager and provide regular payment status updates to the Finance Manager.

Required profile

• Bachelor’s degree in Accounting, Finance, Business Administration or a related field.
• 2–3 years of experience in collections, credit control or accounts receivable.
• Proven ability to meet collection targets and maintain accurate financial records.

Required skills

• Strong proficiency in Microsoft Excel for reporting and analysis.
• Hands‑on experience with Oracle (customer statements, ledger and receipts modules).
• Familiarity with ERP or accounting systems such as SAP or Tally.