Executive Office Administration Manager

About the role

The Executive Office Administration Manager supports the General Manager and his team by handling a broad range of administrative duties for Marriott International’s Dubai Marina office. This role ensures smooth office operations, high‑quality customer service, and effective communication across the department.

Key responsibilities

• Provide documentation and reporting support, preparing reports, presentations, and statistical data as needed.
• Attend meetings, transcribe and distribute minutes, and participate in staff, executive committee, and department meetings.
• Create and maintain both new and existing filing systems, including giveaway/donation records.
• Compose, produce, and distribute routine correspondence; answer department phones and act as receptionist when required.
• Sort and distribute incoming mail and manage reservations.
• Deliver exceptional customer service, handling VIP amenity requests promptly.
• Communicate safety procedures, monitor compliance, and ensure employee understanding of safety codes.
• Analyze information, evaluate results, and propose solutions to resolve problems.
• Coordinate project information, update executives and peers, and assist in planning and prioritising activities.

Required profile

• High school diploma or GED with at least 2 years of experience in administrative assistance, clerical services, or a related field.
• Or a 2‑year degree from an accredited institution in Secretarial Studies, Business Administration, Hotel & Restaurant Management, or a related major (no work experience required).
• Strong organizational, communication, and customer‑service skills.

Required skills