Front Office Host (Russian Speaker)
EMEA · Ras Al Khaimah
وصف الوظيفة
About the role
Exceptional hospitality starts with you. As a Front Office Host you ensure seamless check‑in and check‑out while delivering memorable experiences that brighten each guest’s stay.
Key responsibilities
- Greet guests, complete check‑in, assign rooms, issue keys and provide welcome materials or bell‑service assistance.
- Process departures, verify charges, handle payments, issue receipts and operate the point‑of‑sale system accurately.
- Provide comprehensive information on hotel offerings, room types, rates, promotions and local attractions.
- Promote hotel amenities and services using up‑selling techniques to maximize revenue.
- Respond to guest requests, resolve concerns promptly and manage communications effectively.
Required profile
- Passion for spreading the light and warmth of hospitality.
- Integrity – always doing the right thing.
- Leadership – inspiring others.
- Teamwork – believing collaboration drives the best outcomes.
- Ownership – taking accountability for results.
- Focus on the now – acting with urgency and discipline.
Questions fréquentes
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اكتشف المزيد
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جاري تحليل سيرتك الذاتية...
EMEA
Ras Al Khaimah
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