Guest Service Agent Internship
Hospitaliti · Sharjah
وصف الوظيفة
About the role
Join the Front Office team at Novotel Sharjah Expo Centre as a Guest Service Agent Intern. You will support daily operations and help create memorable experiences for guests in a dynamic hotel environment.
Key responsibilities
- Deliver high‑level, customer‑focused service to all guests.
- Assist with check‑in, check‑out, and reservation inquiries.
- Maintain a professional and approachable demeanor at all times.
- Handle multiple front‑desk tasks simultaneously while ensuring accuracy.
- Support problem‑solving efforts and address guest concerns promptly.
Required profile
- Enthusiastic about gaining experience in hotel front‑office operations.
- Strong interpersonal and communication abilities.
- Ability to work well under pressure and multitask.
- Quick learner with a proactive attitude.
Required skills
- Basic computer literacy.
What we offer
- Hands‑on experience in a leading Accor hotel brand.
- Exposure to a multicultural team and diverse guest base.
- Opportunities for professional growth and learning within the hospitality sector.
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Hospitaliti
Sharjah
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