Logistics Management & Distribution (LMD) Agent

About the role

The Logistics Management & Distribution (LMD) Agent coordinates daily last‑mile delivery operations, ensuring timely loading, dispatch, route planning and customer communication. The role supports the efficient delivery of furniture and assembly services while maintaining high service standards.

Key responsibilities

• Oversee daily warehouse loading and vehicle dispatch activities.
• Create and manage Air Waybills (AWBs) and delivery documentation.
• Assign delivery tasks and routes to drivers and delivery teams.
• Coordinate with customers regarding delivery schedules and updates.
• Prevent duplicate scheduling and resolve delivery issues.
• Monitor vehicle movement, delivery status and turnaround times.
• Prepare daily operational and performance reports.
• Plan next‑day deliveries, route allocation and truck loading capacity.
• Manage driver timesheets and attendance records.
• Ensure compliance with safety procedures and equipment requirements.

Required profile

• Minimum 1 year of experience in last‑mile delivery, logistics coordination or delivery planning.
• Excellent English communication skills (mandatory); Arabic is an advantage.
• Good knowledge of UAE locations, especially Dubai.
• Strong planning, coordination and customer‑service abilities.
• Ability to work in a fast‑paced logistics environment.

Required skills

• Proficiency in Microsoft Office, particularly Excel.