Operations Manager – Boutique (Abu Dhabi)

About the role

The Operations Manager works closely with the Boutique Manager to oversee all non‑selling functions of the store. This role ensures smooth day‑to‑day operations, from payroll and personnel management to inventory control and loss prevention.

Key responsibilities

• Manage payroll, personnel records, and scheduling for all associate groups.
• Oversee POS procedures, sales audit, receiving, and return‑to‑vendor processes.
• Control expenses, monitor budgets, and ensure compliance with payroll limits.
• Coordinate inventory accuracy through cycle counts, transfers, and damage reporting.
• Supervise loss‑prevention, facilities maintenance, security systems, and compliance with safety codes.
• Produce operational reports and maintain records in line with company policies.

Required profile

• Minimum 5 years of retail store management with a strong operations focus.
• Ability to work full‑time schedule including nights, weekends, and holidays.
• Strong interpersonal, communication, and organizational skills.
• Physical capability to stand for long periods and handle merchandise and fixtures.

Required skills

• Payroll Management
• Customer Service
• Security Systems
• Inventory control systems
• Facilities management
• POS Systems