Receptionist – Front Desk

About the role

The Receptionist will be the first point of contact for visitors, callers and couriers at Apparel Group’s Dubai office. You will ensure a welcoming atmosphere, manage security procedures and support daily administrative tasks.

Key responsibilities

• Greet and direct visitors, announce arrivals and issue visitor badges.
• Answer, screen and forward incoming phone calls while providing basic information.
• Receive, sort and distribute mail, deliveries and couriers.
• Maintain security logbook, control access and manage visitor badge issuance.
• Update appointment calendars, schedule meetings and coordinate room bookings.
• Perform clerical duties such as filing, photocopying, faxing and handling office equipment.
• Assist with gate‑pass applications, salary certificates, NOC requests and OHC record‑keeping.
• Handle basic customer inquiries, resolve simple complaints or escalate when necessary.

Required profile

• 1‑3 years of experience in a reception or administrative role, preferably in a professional office.
• High school diploma or equivalent; office administration certification is a plus.
• Excellent telephone etiquette, strong communication skills and a friendly, professional demeanor.
• Ability to remain calm under pressure and manage multiple tasks simultaneously.

Required skills

• Microsoft Office
• Booking systems