Receptionist – Front Desk (UAE National)

About the role

The Receptionist is the first point of contact for customers and visitors, creating a welcoming and professional atmosphere. The role involves managing front‑desk operations, supporting administrative tasks and coordinating with internal teams to uphold a positive company image.

Key responsibilities

• Schedule meetings and assist visitors with access, seating and refreshments.
• Greet visitors and callers professionally while keeping the reception area organized.
• Provide excellent customer service, addressing issues promptly and courteously.
• Direct calls and inquiries accurately, relaying messages in a timely manner.
• Prepare and submit reports, correspondence and documentation accurately and on time.
• Maintain up‑to‑date, confidential visitor logs, contact lists and internal records.
• Coordinate between reception and the Aftersales team to ensure smooth workflow and customer satisfaction.

Required profile

• Diploma or Bachelor’s degree in Business Administration or a related field (preferred).
• 1‑3 years of experience in front‑desk, customer service or administrative support, ideally in an automotive or service‑oriented environment.
• Excellent verbal and written communication skills in English; Arabic is an advantage.
• Proficiency in Microsoft Outlook, Word and Excel.

Required skills

• Strong customer‑service orientation and professional demeanor.
• Ability to multitask and manage a busy front‑desk environment.
• Attention to detail, accuracy and confidentiality.
• Strong organisational and time‑management abilities.