Receptionist – Front Office

About the role

The Receptionist will be the first point of contact for visitors and callers at Emirates Electrical Engineering, a business unit of Al Rostamani Group. The role ensures a professional, welcoming atmosphere while supporting day‑to‑day office operations.

Key responsibilities

• Answer all incoming calls and transfer them to the appropriate extensions.
• Greet visitors, direct them to the correct departments, and maintain a tidy reception area.
• Record and manage personal international calls.
• Receive, stamp, register, and distribute incoming letters, faxes and parcels, forwarding them to the General Manager and relevant departments.
• Maintain accurate records of all incoming and outgoing correspondence (hard and soft copies) and file them by serial number.
• Coordinate with store keepers for the dispatch of parcels and goods received at the office.
• Assign delivery and collection duties to company drivers for letters and parcels.
• Comply with OHS & EMS policies, follow HSE instructions, and report any safety or environmental concerns.
• Perform any additional tasks assigned by the line manager within the scope of the role.

Required profile

• Diploma or equivalent qualification.
• Experience handling telephone systems and front‑office duties.
• Ability to manage correspondence and maintain organized records.

Required skills