Relationship Manager – Assets (Business Banking)

About the role

As a Relationship Manager (Assets) – Business Banking, you will acquire new client relationships through Relationship Officers, upgrade mass‑segment clients and grow existing relationships while meeting asset and cross‑sell revenue targets. You will maintain high service standards, maximise client satisfaction and ensure compliance with UAE Central Bank and anti‑money‑laundering regulations.

Key responsibilities

• Achieve annual business goals, including revenue, profit, asset and deposit growth, customer acquisition, cross‑selling and guiding Relationship Officers on sales opportunities.
• Cultivate and expand accounts initiated by Relationship Officers, converting them into profitable ventures and enhancing the asset and revenue portfolio through existing customers, while providing advisory services on Trade & Treasury products.
• Ensure minimal turnaround times and service excellence, maintain comprehensive knowledge of SME banking, assist clients with trade, asset, insurance and investment issues, and regularly monitor client satisfaction and service quality.
• Maintain compliance with operational risk, sales, credit and anti‑mis‑selling policies; keep KYC and client profiles up‑to‑date, assess customer risk and product suitability, and report any suspicious transactions immediately.

Required profile

• 5+ years of banking experience, preferably in a Relationship Manager role.
• Fluent English; knowledge of regional languages is an advantage.
• Excellent communication and presentation skills with strong interpersonal abilities.
• Solid knowledge of banking operations.
• Commitment to adhering to policies, procedures and compliance regulations.