Rent A Car Coordinator

About the role

We are looking for an organized, customer‑focused Rent A Car Coordinator to join our Dubai team. The role involves coordinating vehicle rentals, handling customer requirements and ensuring smooth day‑to‑day rental operations.

Key responsibilities

• Coordinate daily car rental bookings, reservations and vehicle allocations.
• Handle customer inquiries via phone, WhatsApp, email and other channels.
• Arrange vehicle pick‑up and drop‑off with customers and drivers.
• Maintain accurate records of vehicle movements, bookings, contracts and customer information.
• Conduct vehicle handover and return procedures, including basic condition checks.
• Follow up on rental extensions, payments, deposits, fines and other customer requirements.
• Monitor vehicle availability and assist in maximizing fleet utilisation.
• Coordinate with operations, sales, maintenance and accounts teams.

Required profile

• High school diploma or Bachelor’s degree.
• Valid UAE driving licence (mandatory).
• Previous experience in car rental, automotive or fleet management (preferred).
• Good knowledge of Dubai roads and locations.
• Strong English communication skills; additional languages are a plus.
• Professional appearance and positive attitude.

Required skills

• Experience with rental/CRM systems.
• Basic computer skills.