Senior Cargo Operations Coordinator

About the role

We are looking for a Senior Cargo Operations Coordinator to lead our land‑freight activities in Dubai. The role is responsible for end‑to‑end management of transport workflows, from vehicle loading through to client invoicing, ensuring punctual deliveries and clear communication.

Key responsibilities

• Act as the main point of contact for drivers and subcontractors, assigning jobs and coordinating daily schedules across regional routes.
• Supervise loading operations to maximise space utilisation, maintain cargo safety and comply with weight regulations.
• Monitor shipments in real time, providing proactive milestone updates to clients and handling exceptions.
• Create and maintain transport job records, verify supplier costs and generate accurate client invoices after delivery.
• Resolve operational bottlenecks, border‑clearance delays and driver issues promptly to protect delivery timelines.

Required profile

• 3–5 years of hands‑on experience in land freight forwarding and road transport within the GCC.
• Proven ability to manage driver fleets, coordinate heavy‑vehicle loading and navigate cross‑border logistics.
• Strong attention to detail in documentation, billing and administrative cycles.
• Clear, direct communication style with the authority to manage drivers and resolve crises.
• Fluent in Arabic and English.

Required skills

• Driver and dispatch coordination.
• Real‑time shipment tracking.
• Transport management system usage.
• Load planning and capacity optimisation.

What we offer

• Stable, professional environment within an established forwarding company.
• Direct accountability over a core operational division focused on efficiency.
• Competitive salary and benefits package, commensurate with experience.