Senior Operations Analyst – Google Workspace (Remote)

About the role

We are looking for a Senior Operations Analyst to manage and optimise Google Workspace environments for a global client. The role is fully remote and focuses on user management, security configuration, and system integration to ensure seamless collaboration across teams.

Key responsibilities

• Administer Google Workspace accounts, including user provisioning, de‑provisioning and permission management.
• Troubleshoot and resolve issues across Gmail, Drive, Meet, Calendar and other Workspace apps.
• Monitor system performance, security compliance and usage analytics to identify and address inefficiencies.
• Collaborate with IT and security teams to implement data protection best practices, such as 2‑step verification, DLP and OAuth policies.
• Create training materials and provide guidance to end‑users on Workspace tools and features.

Required profile

• At least 2 years of hands‑on experience administering Google Workspace environments.
• Strong understanding of Google Admin Console, organizational units and group management.
• Excellent communication skills for explaining technical concepts to non‑technical stakeholders.

Required skills

• Google Workspace
• Google Admin Console
• 2‑step verification
• Google Workspace APIs
• OAuth policies
• Data Loss Prevention
• Scripting (e.g., Apps Script)
• Troubleshooting