Training Specialist – CargoWRITE WMS (MEA Region)

About the role

DSV is seeking a Training Specialist to design, deliver and continuously improve CargoWRITE WMS training across the Middle East and Africa (MEA) region. Based in Dubai, you will support system roll‑outs, employee onboarding and operational excellence initiatives through both onsite and virtual sessions.

Key responsibilities

• Deliver CargoWRITE WMS training programmes (onboarding, refresher, advanced, supervisor and key‑user sessions) across MEA sites.
• Prepare training plans, materials and readiness activities for WMS implementations and upgrades.
• Coordinate training activities with project managers, site leaders and operational teams.
• Develop, maintain and enhance training guides, assessments and e‑learning content.
• Coach and certify local trainers, super users and key users to ensure sustainable knowledge transfer.
• Measure training effectiveness, report KPI results and recommend improvements.

Required profile

• Minimum 3 years of experience delivering technical training in a logistics or warehouse environment.
• Strong communication skills and ability to work with multicultural teams.
• Proven ability to manage training projects and meet tight implementation timelines.

Required skills

• CargoWRITE WMS
• Warehouse management systems

What we offer

• Opportunity to work for a global leader in transport and logistics.
• Exposure to large‑scale system implementations across a fast‑growing region.
• Collaborative environment with professional development support.