Workplace Coach – SkyCargo

About the role

As a Workplace Coach within Emirates SkyCargo, you will play a pivotal role in preparing new joiners to perform effectively from day one. You will work in a fast‑paced, multicultural aviation environment, delivering practical on‑the‑job coaching that aligns with business objectives, productivity targets, and Emirates Standard Operating Procedures.

Key responsibilities

• Collaborate with Learning & Talent teams, SMEs and business stakeholders to design and deliver coaching initiatives that meet operational needs.
• Provide tailored onboarding experiences that reinforce SOP compliance, safety standards and productivity benchmarks.
• Guide new joiners through their learning journey, embedding business objectives and safe work practices.
• Track development progress, give regular feedback and adjust coaching strategies to optimise performance.
• Standardise and continuously improve coaching materials to ensure scalable, high‑quality onboarding.
• Lead cross‑functional coaching projects to enhance operational efficiency and consistency.

Required profile

• Minimum 12 years of schooling or equivalent.
• At least 4 years of experience in airport operations, SkyCargo or the airline industry.
• Proven ability to deliver quality‑driven coaching and mentoring aligned with SOPs.
• Strong communication and relationship‑building skills, capable of championing standards across functions.

Required skills

What we offer

• Opportunity to work in a globally recognised aviation brand.
• Exposure to diverse professionals and fast‑growing business environments.
• Potential for career development within Emirates Group.