Administrator - Receptionist

About the role

The Administrator – Receptionist serves as the primary point of contact for all visitors, ensuring a warm welcome and smooth coordination of their needs. This role blends front‑desk duties with administrative support to maintain efficient office operations and high customer satisfaction.

Key responsibilities

• Greet and receive guests, provide information, and direct them to the appropriate personnel or meeting rooms.
• Log visitor arrivals, issue and collect access cards, and coordinate with tenants for cross‑verification.
• Support VIP visits, liaising with security and following company protocols.
• Handle incoming and outgoing mail, documents, and telephone calls, ensuring accurate distribution.
• Maintain inventory of valet tickets and weekly tracking of visitor access cards.
• Coordinate with drivers and messengers to monitor document collection and delivery.
• Keep the reception area clean, stocked, and operational at all times.
• Update and maintain contact lists for tenants and owners.
• Provide basic administrative services such as photocopying, faxing, data entry, and POS payment processing.
• Assist with ad‑hoc tasks to support overall departmental objectives.

Required profile

• Relevant educational qualification; preferred certification as an Administrative Professional.
• Strong customer‑service orientation with the ability to interact professionally with visitors and staff.
• Attention to detail and ability to maintain accurate records.

Required skills

• Proficiency with Microsoft Office suite.
• Experience using Oracle Fusion.
• Familiarity with SAP.
• Ability to operate POS machines for payment transactions.