Assistant Showroom Manager – KIA Showroom

About the role

The Assistant Showroom Manager will plan, manage and lead the KIA showroom sales team to achieve volume and profit targets while ensuring smooth, efficient and effective showroom operations. This role combines strategic planning with hands‑on execution to deliver an outstanding customer experience.

Key responsibilities

• Develop and execute sales strategies to meet or exceed budgeted targets for volume and profit.
• Communicate sales plans and targets to the team and monitor the entire sales process from initial contact to final closure.
• Maximise the use of demo vehicles and monitor the demo‑to‑sale ratio.
• Oversee the Pre‑Delivery Inspection (PDI) process to guarantee the highest level of customer satisfaction.
• Handle critical issues, major customer complaints and escalations with prompt resolution.
• Prepare monthly stock requirement lists for approval by the Sales Manager.
• Maintain showroom standards, including display, housekeeping and product information, to reflect the brand image.
• Guide, motivate and develop sub‑ordinates to enhance performance and prepare them for higher‑level roles.

Required profile

• Graduate in any discipline with at least 5 years of experience in a similar automotive sales role.
• Strong knowledge of automobile sales processes and showroom merchandising.
• Dynamic, proactive personality with the ability to lead, develop and motivate teams.
• Preferably bilingual in Arabic and English.