Business Development Officer – PL Sales (Retail Banking)

About the role

The Business Development Officer will focus on PL sales within the Retail Banking Group, driving telesales activities to meet monthly targets. You will be responsible for converting leads into sales, managing customer interactions, and ensuring a high level of service throughout the sales cycle.

Key responsibilities

• Achieve assigned monthly sales targets through proactive telesales.
• Develop and implement telesales strategies and set challenging objectives.
• Analyze incoming leads, convert them into sales, and update all relevant systems.
• Process customer requests and offers, ensuring timely follow‑up with internal departments.
• Handle customer issues promptly and escalate to the team leader when necessary.
• Maintain accurate records of approvals, requests, and reports.

Required profile

• University graduate.
• 1–2 years of experience in a similar sales or marketing environment.
• Strong sales orientation with a customer‑focused mindset.
• Excellent presentation and communication skills.
• Ability to work under pressure and meet challenging targets.
• Analytical mindset with good computer proficiency.

Required skills