Cargo Revenue Accounting Officer

About the role

Etihad is looking for a Cargo Revenue Accounting Officer based in Al Ain. The role oversees and manages the accurate, timely and compliant processing of cargo revenue accounting across the end-to-end revenue cycle, ensuring the integrity of cargo revenue transactions, billing, reconciliation, adjustments, revenue recognition, financial reporting and related accounting controls. It works closely with Cargo Operations, Commercial, Finance, Stations, GSA/agents and other stakeholders.

Key responsibilities

• Cargo revenue, billing and accounting: ensure transactions are correctly recorded and processed on time, and that billing is completed in SIS according to IATA guidelines; monitor billing cycles and address delays or exceptions.
• Reconciliation and financial controls: reconcile CASS, SAP and other systems, investigate and resolve revenue discrepancies, and maintain strong financial controls.
• Revenue adjustments: oversee credit CCA and other adjustments, make sure they are supported, approved, recorded and reflected in financial records, and analyse post-billing adjustments to find recurring issues.
• CASS and non-CASS revenue: oversee CASS-related accounting and non-CASS processes, including fees, commissions and other revenue components.
• Quality assurance: run quality control over team activities and transactions, check that procedures, controls and documentation are followed, and fix control gaps.
• Team leadership and business continuity: lead, coach and develop team members, plan leave and provide backup coverage, and ensure continuity during peak periods, weekends and public holidays.

Required profile

• Bachelor's degree or diploma in accounting, finance, business administration or a related field.
• Minimum 4-5 years of experience in cargo revenue accounting, airline revenue accounting, finance operations, billing, reconciliation or a related airline revenue function; supervisory or team leadership experience preferred.
• Strong knowledge of airline cargo revenue processes, interline processes, CASS, SIS or similar financial systems, billing, reconciliation, revenue adjustments, financial controls and reporting.

Required skills

• Excellent attention to detail.
• Strong communication and interpersonal skills.
• Ability to work under pressure and meet tight deadlines.

The recruitment process involves a recorded video interview via HireVue, then an initial technical interview with the hiring manager (possibly with a case study), and a possible follow-up with the leadership team. Candidates are notified of their application status as soon as possible.