Data Entry Operator

About the role

The Data Entry Operator will support patient registration, billing and communication processes within the hospital, ensuring accuracy and efficiency in daily operations.

Key responsibilities

• Register patients in the Hospital Information System (HIS) with accurate data.
• Assist patients with enquiries and provide courteous telephone and email support.
• Coordinate with supervisors to manage patient flow and reduce waiting times.
• Ensure billing is entered correctly according to guidelines and protocols.
• Maintain up‑to‑date remarks for company referrals and liaise with relevant teams for clarifications.
• Stay informed about new tie‑ups and related billing requirements.
• Perform data entry tasks for other departments as needed.
• Undertake additional tasks assigned by the Head of Department.

Required profile

• College graduate in any discipline (preferable).
• Minimum 1 year experience as a receptionist in a patient‑focused environment, including multi‑line switchboard operation.
• Excellent interpersonal, communication and telephone etiquette skills.
• Strong organizational ability, able to handle multiple responsibilities under pressure.
• Reliable, punctual, and capable of working independently.
• Fluent oral and written English; Arabic advantageous but not essential.

Required skills

• Proficient with basic MS Office applications (Word, Excel, PowerPoint).
• Experience using MS Outlook and Internet Explorer.