Data Entry Operator

About the role

The Data Entry Operator will support patient registration and billing processes at Deira Medical Center, ensuring accurate data entry and excellent service to patients and visitors.

Key responsibilities

• Register patients in the Hospital Information System (HIS) with high accuracy.
• Assist patients with enquiries and guide them through processes.
• Maintain professional telephone and email etiquette.
• Coordinate with supervisors to manage patient flow.
• Enter billing information accurately according to guidelines and protocols.
• Help reduce waiting times and improve patient experience.
• Update remarks for company referrals and liaise with relevant teams for clarifications.
• Stay informed about new tie‑ups and related billing requirements.
• Perform data‑entry tasks for other departments as needed.
• Carry out additional tasks assigned by the Head of Department.

Required profile

• Preferably a college graduate in any discipline.
• Minimum 1 year experience as a receptionist in a patient‑focused environment.
• Excellent interpersonal skills, professional communication, and strong telephone etiquette.
• Patient‑focused, service‑oriented, and able to work under pressure.
• Reliable, punctual, and able to work independently with minimal supervision.
• Fluent oral and written English; Arabic is advantageous but not essential.

Required skills

• Basic MS Office (Word, Excel, PowerPoint).
• MS Outlook.
• Internet Explorer proficiency.