Enterprise Account Manager (Dubai)

About the role

Checkout.com is seeking experienced Enterprise Account Managers to join its Commercial team in Dubai. In this role you will act as the trusted advisor for our largest merchants, guiding them through the complex global payments landscape and ensuring long‑term partnership success.

Key responsibilities

• Drive merchant ROI by creating and executing development plans focused on revenue generation.
• Perform deep‑dive analyses of payment data to improve acceptance rates, reduce false declines, and optimise checkout flows.
• Identify upsell opportunities for new products and features to increase share of wallet.
• Build high‑touch, consultative relationships to prevent churn and resolve complex merchant issues.
• Lead commercial negotiations with sophisticated enterprise merchants, handling push‑back and focusing on partnership longevity.
• Collaborate cross‑functionally with Sales, Integration, Legal, and Product teams to deliver seamless merchant experiences.
• Advocate for merchant needs internally and represent the brand externally.

Required profile

• Strategic‑thinking, resourceful and highly driven professional.
• Proven ability to influence C‑level stakeholders.
• Strong analytical rigor with experience in payment performance analysis.
• Resilience and skill in turning difficult conversations into win‑win outcomes.
• Consultative approach to relationship building and problem solving.

Required skills