Front Office Internship

About the role

Join the Front Office team at Banyan Tree Dubai as an intern and gain hands‑on experience in a luxury hotel environment. You will support daily operations, interact with international guests, and learn the standards of high‑end hospitality.

Key responsibilities

• Welcome guests warmly and assist with check‑ins, check‑outs and enquiries.
• Support the Front Office team with daily operations, including guest relations and concierge services.
• Provide accurate information about hotel facilities, services and local attractions.
• Learn to use reservation systems, manage guest profiles and follow operational procedures.

Required profile

• Currently pursuing a diploma or degree in Hospitality Management or a related field.
• Positive attitude, willingness to learn and enthusiasm for luxury hospitality.
• Good communication skills in English and ability to work in a multicultural team.
• Creativity, attention to detail and a passion for delivering exceptional guest experiences.

Required skills

• Basic knowledge of hospitality service standards.
• Professional handling of guest information with discretion and confidentiality.