Head - Smart Solution

About the role

We are seeking a Head of Smart Solution to lead the planning, execution and delivery of AV/ELV projects for DP World in Dubai. The role ensures projects are completed on time, within budget and to the required quality and safety standards.

Key responsibilities

• Oversee planning, execution and closure of all projects to ensure delivery on time, within budget and to approved scope.
• Approve project schedules, methodologies, delivery strategies and control frameworks across the portfolio.
• Own cost control, margin protection, cash flow forecasting and budget vs. actual performance with Project Managers.
• Identify and mitigate commercial and operational risks, manage variations and support invoicing and claims approvals.
• Plan, approve and optimise manpower, subcontractors and technical resources with the correct skill mix and utilisation.
• Ensure timely, compliant procurement while monitoring vendor performance, delivery schedules and scope adherence.
• Resolve escalated technical, site and resource issues, providing senior operational direction when required.
• Enforce quality standards, HSE compliance, authority regulations, inspections, audits and NCR closure across all projects.
• Act as the senior operational interface for key clients and consultants, leading escalations and ensuring satisfaction.
• Monitor project KPIs (cost, schedule, quality, risk) and ensure accurate, timely operational reporting to management.
• Implement standardised project controls, best practices and lessons learned to drive efficiency and consistency.
• Promote a high‑performance culture, lead PM review meetings and support business development with operational input.

Required profile

• Minimum 60 months (5 years) experience delivering AV/ELV projects valued at USD 30‑50 million or more.
• Proven ability to manage project budgets, resources and risks effectively.
• PMP certification or equivalent project‑management qualification preferred.
• Strong understanding of smart technologies and AV/ELV systems (CCTV, ACS, BMS, structured cabling, etc.).
• Experience with both Agile and Waterfall project‑management methodologies.
• Excellent communication skills and ability to interact with clients, consultants and senior stakeholders.
• Demonstrated commitment to HSE compliance and quality assurance.

Required skills

• AV ELV systems
• CCTV
• Access Control Systems (ACS)
• BMS Interface
• AV Structured Cabling
• Digital ELV project control dashboard
• Project Management
• Agile methodology
• Waterfall methodology
• Budgeting
• Resource Allocation
• Project financial management