Income Auditor

About the role

Fairmont Ajman, a 5-star beachfront hotel in Ajman, is looking for an Income Auditor. The role ensures the completeness, accuracy and integrity of all hotel revenue transactions by auditing daily revenue across all departments, reconciling it against supporting systems and documentation, and following up on discrepancies so that income is recorded and reported in line with hotel policies, internal controls and brand standards.

Key responsibilities

• Daily revenue audit: review and reconcile revenue from Rooms, Food & Beverage, Spa, Recreation, Retail and other outlets, check PMS and POS data, and post revenue to the correct department, outlet, account and revenue code.
• Revenue reconciliation and controls: reconcile daily revenue between PMS, POS, payment systems and the General Ledger, verify cash, credit card and city ledger transactions, and monitor revenue adjustments and authorised discounts and complimentary transactions.
• Night audit review: check that revenue is captured accurately, the Night Audit process is completed correctly, and exceptions are resolved.
• Cash and credit card controls: verify cash collections and deposits, investigate cash overages or shortages, and follow up on declined, missing or disputed transactions.
• Accounts receivable and city ledger: review city ledger postings, coordinate with Accounts Receivable on discrepancies, and ensure chargebacks, rebates and adjustments are supported and authorised.
• Reporting: prepare the Daily Revenue Report, highlight significant variances and risks to the Financial Controller / Director of Finance, maintain records of audit findings, assist with month-end revenue closing, and support internal, external and brand audits.
• Internal controls and compliance: comply with hotel policies and finance procedures, maintain segregation of duties, escalate control weaknesses, and keep financial and guest information confidential.
• Coordination with operations: work with Front Office, Food & Beverage, Reservations and Revenue Management to resolve discrepancies and guide colleagues on revenue posting.

Required profile

• Bachelor's degree or diploma in Accounting, Finance, Hospitality Management or a related field.
• Previous experience as an Income Auditor, Night Auditor, Finance or hotel accountant is preferred; hotel or hospitality experience is highly desirable.
• Good understanding of hotel PMS and POS systems.
• Strong knowledge of revenue reconciliation and financial controls.
• Knowledge of hotel accounting practices and financial reporting is an advantage.

Required skills

• Proficiency in Microsoft Excel and other Microsoft Office applications.
• Understanding of hotel PMS and POS systems.

What we offer

• Medical coverage as per company policy.
• Meals on duty.
• Discounted room rates through the Heartist Card and restaurant discounts.
• Learning and development programmes through the Academy.
• Career growth opportunities within the hotel and across Accor's global network.
• Corporate social responsibility activities.