Kazakh-Speaking Partner Relations Manager

About the role

A fast-paced, dynamic company is looking for a passionate, self-motivated Partner Relations Manager in Dubai. The role sits within the Partner Relations team and focuses on retaining partners, building strong relationships and driving their loyalty and lifetime value.

Key responsibilities

• Develop and implement partner retention strategies aligned with the company's overall strategy to enhance loyalty and maximise lifetime value.
• Act as the main contact for partners, supporting them personally and building strong relationships.
• Monitor partner satisfaction, collect and use feedback to improve experiences and tailor initiatives.
• Analyse partner behaviour to find upselling opportunities and customise products and services.
• Keep up to date on the company's products and marketing promotions and share them with partners.
• Share ideas and suggestions for platform improvements with the Business Development teams.
• Stay informed on industry trends, competition and best practices in partner retention.
• Carry out other relevant tasks as assigned.

Required profile

• Degree in any business-related field.
• Experience handling clients in the financial services sector is an advantage.
• Fluent Kazakh speaker with excellent spoken and written English.
• Reliable, with integrity; outstanding communication and interpersonal skills.
• Dynamic, innovative and target-oriented.
• Valid work permit required.

Required skills

• Strong computer literacy.

What we offer

• Remuneration package plus performance-related rewards.
• Intellectually stimulating work environment.
• Personal development and international training opportunities.

The hiring process includes an initial interview with Talent Acquisition and the future team, a language proficiency check, and a final interview. Applications are submitted online and kept strictly confidential.