Key Account Specialist

About the role

The Key Account Specialist acts as the bridge between our clients and internal teams, delivering tailored market‑research solutions and building long‑term partnerships. You will serve as a trusted advisor, helping key clients achieve their business objectives while contributing to the growth of our organization.

Key responsibilities

• Develop and maintain strong relationships with key clients through regular communication and customized solutions.
• Conduct in‑depth market research and analysis to provide actionable insights aligned with client objectives.
• Collaborate with internal teams to produce high‑quality research reports and presentations.
• Identify opportunities for account growth and propose relevant services or products.
• Monitor client satisfaction, gather feedback, and implement improvements to ensure loyalty.
• Prepare and present quarterly business reviews showcasing performance metrics and strategic recommendations.
• Assist in developing marketing strategies and campaigns targeting key accounts.
• Utilize CRM tools to generate reports that inform decision‑making.

Required profile

• Exceptional communication skills for effective interaction with clients and internal stakeholders.
• Strong analytical abilities to interpret market data and client feedback.
• Project management capability to oversee multiple accounts and meet deadlines.
• Collaborative mindset with the ability to work independently and stay self‑motivated.
• Strong presentation skills to convey insights and recommendations.

Required skills

• Proficiency with CRM software (e.g., Salesforce) for managing client relationships.
• Knowledge of market research methodologies and best practices.