Kids Club Agent – Luxury Resort

About the role

The Kids Club Agent will join the youth programme team at a luxury resort, delivering fun, educational, and caring services to children of members and guests. You will create a warm, welcoming environment, building rapport with children and parents while supporting daily activities.

Key responsibilities

• Organise and lead arts‑and‑crafts sessions, games, story‑time and sing‑along activities.
• Promote youth programmes, assist parents with registration and answer enquiries.
• Maintain clean, safe, and well‑kept facilities and equipment.
• Report accidents, injuries, and unsafe conditions; complete required safety training.
• Uphold company policies, professional appearance, and confidentiality standards.
• Provide courteous guest service, including assistance for individuals with disabilities.
• Answer telephone calls using proper etiquette and maintain clear communication.

Required profile

• High school diploma or G.E.D. equivalent.
• CPR certification and First Aid certification.
• No prior related work experience required.
• Ability to lift up to 25 lb, stand or walk for extended periods, and perform physical tasks such as bending and twisting.

Required skills