Office Manager

About the role

Modern Swim Academy, a sports and swimming academy in Dubai offering professional swimming lessons and multi-sport programs for children, is looking for an Office Manager. This is a full-time, on-site role based in Dubai, UAE, responsible for overseeing day-to-day office operations so that staff, coaches and families can work smoothly.

Key responsibilities

• Manage schedules and appointments
• Handle inquiries from parents and partners
• Coordinate registrations and payments
• Maintain records and manage office supplies and equipment
• Support internal communication among the team
• Welcome visitors and address customer service needs
• Assist with basic HR and administrative tasks
• Collaborate with management to improve processes and office efficiency

Required profile

• Strong communication and customer service skills to deal with families, staff and external partners
• Office administration and administrative assistance skills
• Prior experience in office management or administration, preferably in an educational or sports setting, is beneficial
• Ability to work on-site in Dubai and communicate effectively in English; knowledge of other languages is an advantage

Required skills

• Proficiency with office equipment and common office software tools
• Organizational skills, attention to detail and the ability to handle multiple tasks in a fast-paced environment