Officer, IT Identity & Access Management

About the role

The Officer, IT Identity & Access Management is responsible for managing user identities, roles, and permissions across hospital systems to ensure secure, compliant, and efficient access. The role supports daily access fulfilment, governance, audits, and continuous improvement of IAM processes within the Fujairah Hospital environment.

Key responsibilities

• Provision, modify, and revoke user access to applications, systems, and network resources.
• Resolve access‑related tickets within defined SLAs and track them through closure.
• Support design, implementation, and maintenance of role‑based access control (RBAC) models.
• Perform periodic access reviews, clean‑ups, and removal of obsolete or departed‑user accounts.
• Assist internal/external audits and respond to IAM‑related queries.
• Identify risks, deviations, and improvement opportunities in IAM processes.
• Coordinate with Business Units, Service Desk, and IT teams to ensure accurate and compliant access provisioning.

Required profile

• Bachelor’s degree in Computer Science, Information Security, Engineering, or related field.
• Strong understanding of modern IAM concepts and best practices.
• Experience with Active Directory, Microsoft Entra ID, and SailPoint.
• Knowledge of cybersecurity fundamentals and IT systems administration.
• Analytical, problem‑solving, and decision‑making skills with high attention to detail.
• Excellent communication skills; Arabic is an advantage.

Required skills

• Active Directory
• Microsoft Entra ID
• SailPoint