Operations Assistant – Arabic Speaking Required

About the role

The Operations Assistant will support the Operations Manager in daily coordination, tracking tasks, preparing reports, and ensuring timely completion of operational activities across multiple departments.

Key responsibilities

• Coordinate daily operational requirements with production, warehouse, logistics, procurement, sales, retail kiosks, and customer service.
• Track orders, stock levels, production schedules, transfers and deliveries, escalating delays or shortages.
• Maintain action trackers for projects and departmental tasks, including owners, deadlines and status.
• Follow up on purchase requests, supplier deliveries and operational documentation.
• Prepare daily and weekly operational reports, KPI summaries and issue updates.
• Update ERP records, verify data and report discrepancies.
• Organise meetings, record minutes and monitor agreed actions.
• Support SOP creation, process improvements and inventory reviews.

Required profile

• Diploma or bachelor’s degree in Business Administration, Operations, Supply Chain or related field.
• Minimum 2 years of experience in operations coordination or administrative support, preferably in trading, manufacturing or distribution.
• Strong organization, attention to detail and ability to manage multiple priorities.
• Clear communication skills in English; Arabic is an advantage.

Required skills

• Advanced Excel (formulas, lookup functions, pivot tables).
• Experience with ERP systems.