Part-Time Fashion Consultant (Emiratisation) - Al Wahda Mall

About the role

Chalhoub Group, a luxury retailer with over 950 stores and online platforms, is hiring a part-time Fashion Consultant for The Deal at Al Wahda Mall in Abu Dhabi. The role is open to Emiratisation candidates and focuses on achieving sales targets while delivering an exceptional guest experience and supporting in-store customer and people initiatives.

Key responsibilities

• Collect data on customer behaviour, top sellers and slow movers to feed business reviews
• Build client relationships within an omni-channel approach and give pre-buying feedback on products
• Promote the loyalty programme (MUSE) and keep up to date with app offerings
• Support in-store marketing events and activations, and follow brand social media campaigns
• Ensure adherence to VM guidelines and SOPs, and that click-and-collect is done within service-level agreements
• Capture customer data according to marketing team requirements and drive eNPS through people experience initiatives
• Support in-store CX initiatives, drive sell-throughs and give feedback on what works and what does not

Required profile

• Strong English communication skills
• Openness to Emiratisation

What we offer

• Learning and development opportunities, exposure to different assignments and internal mobility
• A competitive benefits package including healthcare and child education contribution
• Remote and flexible working policies and employee discounts