Partner Account Manager – Middle East

About the role

The Partner Account Manager will own Keka’s partner ecosystem across the GCC, driving program execution, pipeline generation and joint go‑to‑market initiatives. Based in Dubai, the role requires regular travel throughout the UAE, Qatar, Oman and other GCC markets to ensure partners deliver revenue and a seamless experience.

Key responsibilities

• Execute the Middle East Partner Program: onboard partners, manage certifications, MDF, branding, incentives and rebates under the Sell‑Through model.
• Maintain accurate partner data in CRM/PRM, oversee deal registration, contract renewals and SLA compliance.
• Drive pipeline creation, co‑sell support, commercial negotiations and margin discussions with each named partner.
• Develop joint sales and customer‑success plans, reference‑customer programs and upsell/cross‑sell motions tailored to GCC buyer behavior.
• Run country‑specific GTM campaigns, enablement milestones and co‑marketing activities across the region.
• Conduct quarterly and monthly business reviews, forecast pipelines, manage partner scorecards and resolve operational escalations.
• Coordinate with Sales, Marketing, Operations, Finance, Legal, Customer Success, Presales and Channel Leadership in India HQ and the ME region.
• Maintain executive relationships with founder, VP and C‑level stakeholders at top partners, monitor health‑score, NPS and lead partner community initiatives.

Required profile

• Valid visa or work permit for Gulf countries.

Required skills