Receptionist – Hospitality Front Desk

About the role

Join Hilton’s award‑winning hotel team as a Receptionist and be the first smile guests see. You will create memorable first impressions, manage smooth check‑ins and check‑outs, and help guests feel the warmth of hospitality throughout their stay.

Key responsibilities

• Greet guests, verify reservations, assign rooms, issue keys and provide welcome materials.
• Process departures, verify charges, handle payments and issue receipts using the point‑of‑sale system.
• Share comprehensive knowledge of hotel amenities, room types, rates, promotions and local attractions.
• Upsell hotel services and amenities to maximize revenue.
• Respond promptly to guest requests, resolve concerns and manage communications.

Required profile

• A genuine passion for delivering warm, exceptional hospitality.
• Integrity and a commitment to doing the right thing.
• Leadership mindset and a collaborative team spirit.
• Strong sense of ownership and accountability.
• Ability to act with urgency and discipline in every interaction.

Required skills

• Proficiency with point‑of‑sale (POS) system operation.

What we offer

• Opportunity to grow within a global hospitality leader.
• Access to Hilton’s career development resources and mentorship.
• Inclusive, award‑winning workplace culture recognized by Great Place to Work.