Receptionist - Russian/Italian/Spanish Speaker

About the role

We are seeking a friendly and professional Receptionist to join our 5‑star hotel team. The ideal candidate will be the first point of contact for guests, providing a warm welcome and ensuring a seamless stay from check‑in to check‑out.

Key responsibilities

• Greet guests on arrival, perform check‑in procedures, and create a welcoming atmosphere.
• Process guest departures, collect payments, and close bills accurately.
• Assist guests throughout their stay, addressing any requests or issues promptly.
• Promote and sell rooms to walk‑in guests at the highest possible rate.
• Maintain a detailed log of challenges, negative feedback, or unusual incidents for the supervisor.
• Manage the cash float responsibly, ensuring it remains balanced at all times.

Required profile

• Secondary education or a degree in hotel management.
• Minimum of 2 years front‑desk experience in a 5‑star hotel environment.
• Fluency in written and spoken Russian, Italian, Spanish, French, Arabic, and English.

Required skills

• Proficiency with basic Microsoft Office applications.
• Experience using Opera (Front Office Applications) for hotel operations.