Relationship Banker - Loan DST

About the role

The Relationship Banker – Loan DST will promote the full suite of personal banking products to prospective retail customers and nurture existing client relationships. You will work in a fast‑paced environment, delivering sales targets while ensuring compliance and high service standards.

Key responsibilities

• Achieve monthly sales targets for personal banking products.
• Prospect targeted segments through phone calls and face‑to‑face visits.
• Present and sell banking products ethically and professionally.
• Conduct micro‑marketing activities such as kiosk events and direct marketing.
• Handle objections to convert prospects or secure payroll transfers.
• Ensure end‑to‑end turnaround time (TAT) for applications with quality adherence.
• Maintain strict compliance with KYC, FATCA, AML, CTF and internal policies.
• Record all sales activities in daily reports and update the CRM system.
• Participate in team huddles, training, compliance and fraud awareness sessions.

Required profile

• Graduate from any discipline.
• Minimum 2 years of banking sales experience.
• Strong knowledge of retail banking products, policies and processes.
• Excellent verbal and written communication skills.
• Confident, persistent, and able to build rapport with customers.

Required skills

• FATCA
• Sales
• Retail Banking
• KYC
• CTF
• AML