Remote Sales Assistant

About the role

CYFR FITOUT LLC is looking for a responsible and communicative specialist to support its sales department. You will handle inbound client requests, help organise team workflows and ensure high-quality processing of leads at every stage of initial contact. Your main goal is to respond quickly and professionally to enquiries, qualify potential clients, maintain the CRM and help the Head of Sales manage the client pipeline.

Key responsibilities

• Process inbound requests from the CRM and handle initial client communication
• Identify client needs and collect information about the request and property
• Qualify enquiries and assess potential clients
• Maintain and update the client database in amoCRM
• Track interaction stages and update deal statuses on time
• Coordinate meetings for the Head of Sales (online and offline)
• Remind clients about scheduled meetings and next steps
• Collect feedback after commercial proposals are sent
• Prepare simple reports on current lead activity

Required profile

• Fast response to inbound requests, with an initial reply within 5 minutes
• Experience in sales, customer service or client support is an advantage
• Strong written and verbal communication
• Ability to communicate with clients in English and Russian
• Attention to detail, organisation and accountability
• Proactive approach to client follow-up at every stage

Required skills

• CRM systems, preferably amoCRM

What we offer

• Fully remote work
• A stable role in a growing company
• Clear tasks and processes
• Professional development in sales and client operations