Sales Manager – Retail (Toyota Al Ain)

About the role

Join Al-Futtaim Motors as a Sales Manager for the Toyota showroom in Al Ain. You will lead a high‑performing sales team, drive showroom performance and ensure an exceptional buying experience for customers in a key UAE market.

Key responsibilities

• Lead, motivate and develop the showroom sales team to meet and exceed monthly and annual targets.
• Plan and execute sales strategies, monitor performance and implement corrective actions to maximise profitability.
• Ensure a seamless customer journey from inquiry through purchase, handling escalations and maintaining high satisfaction levels.
• Coach sales executives on customer engagement, negotiation and closing techniques.
• Drive customer retention and loyalty through relationship management and after‑sales service.
• Maintain compliance with Toyota and Al‑Futtaim sales processes, policies and standards.
• Analyse sales data and market insights to improve operational and commercial performance.

Required profile

• Proven leadership experience in automotive or retail sales with a track record of achieving targets.
• Strong commercial acumen and business awareness.
• Excellent communication, negotiation and influencing abilities.
• Analytical mindset with problem‑solving skills.
• Customer‑focused attitude and passion for delivering outstanding experiences.

Required skills

• Leadership and team management.
• Sales planning and execution.
• Customer relationship management.
• Data‑driven performance analysis.