Senior Analyst – Operation Business Systems

About the role

Dubai Airports is seeking a Senior Analyst to lead the design, implementation and integration of critical airport operational systems. The role ensures high availability, reliability and performance of 24/7 systems supporting safe and seamless airport operations.

Key responsibilities

• Design, implement and integrate operational systems across terminal, airside, baggage, security and flight operations.
• Maintain system lifecycle management, including upgrades, migrations, cybersecurity alignment and compliance.
• Develop and execute strategic technology roadmaps aligned with airport growth and capacity plans.
• Enable real‑time situational awareness through cross‑system integration and data analytics.

Required profile

• Extensive experience leading mission‑critical airport operational systems in a 24/7 environment.
• Proven track record delivering large‑scale aviation technology projects and digital transformation initiatives.
• Strong stakeholder management skills with the ability to collaborate across operations, IT, vendors and senior leadership.

Required skills

• IATA, ICAO, ACI standards and ITIL framework.
• Machine Learning, Predictive Analytics, AI and automation.
• System lifecycle management, cybersecurity and compliance.
• Biometric‑enabled journeys and passenger experience optimization.