Senior Solution Sales – CX (Based in Kuwait)

About the role

As a Customer Experience (CX) Solution Sales Executive at SAP, you will help customers transform how they engage their own customers by delivering connected, intelligent experiences across marketing, sales, service, commerce, and customer data.

Key responsibilities

• Drive strategic sales cycles for SAP CX solutions that support end‑to‑end customer experience transformation.
• Build, develop, and expand relationships with key customer stakeholders across multiple lines of business.
• Influence customer requirements, guiding them toward best‑in‑class SAP capabilities and aligned solution roadmaps.
• Shape long‑term customer strategies and jointly develop concepts that support sustainable success.
• Provide ongoing updates on pipeline, customer engagements, and deal progression.
• Support customer adoption, value realization, and post‑sale success through strong collaboration with internal teams.
• Engage cross‑functional SAP experts to bring the full value of SAP to the customer.

Required profile

• Several years of progressive responsibility in solution sales, ideally in Customer Experience, CRM, digital engagement, or enterprise software.
• Strong technical or business understanding of one or more CX domains.
• Proven ability to cultivate trusted, long‑term customer relationships.
• Excellent communication skills with the ability to articulate value, build common ground, and guide customer conversations with clarity.
• Ability to operate independently, prioritize effectively, and deliver results in complex environments.

Required skills

What we offer

• Continuous learning and skill growth.
• Competitive benefits package.
• Supportive team focused on your success.