Customer Support Specialist

Qureos Inc · Dubai

🇬🇧 English

Job description

About the role

PrimeBox, a fast‑growing self‑storage and logistics company in Dubai, is seeking a hands‑on Customer Support Specialist. You will manage incoming inquiries, convert leads into customers, and guide clients through the full service and payment process.

Key responsibilities

Handle customer inquiries via WhatsApp and phone.
Advise customers on storage solutions, pricing and options.
Process bookings, maintain customer data and update CRM records.
Coordinate pickups, transportation and warehouse arrangements.
Support customers throughout the storage journey and follow up on payments.

Required profile

2+ years experience in customer support, sales or a similar customer‑facing role.
Excellent communication and customer service skills.
Strong organizational and multitasking abilities.
Customer‑oriented and proactive attitude.
Experience with CRM systems; UAE experience is a plus.

Required skills

Proficiency in English communication.

Questions fréquentes

Le salaire n'est pas communiqué publiquement par le recruteur. Vous pouvez postuler et négocier directement avec Qureos Inc.

Cliquez sur "Postuler maintenant" en haut de la page. Vous pouvez importer votre CV en 1 clic — Jobiglo extrait automatiquement vos informations et postule pour vous.

Source : ats:teamtailor

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Published 1 week ago

Expires 1 month from now

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Qureos Inc

Dubai

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