Front Office Intern

About the role

HYDE Dubai is looking for an enthusiastic, guest-focused Front Office Intern to join its team in a lifestyle hotel setting. The expected start date is February 2027. The internship gives aspiring hospitality professionals practical experience, helps develop communication and guest relations skills, and deepens understanding of personalized service.

Key responsibilities

• Greet guests and visitors with a friendly, professional demeanor.
• Answer calls, direct inquiries and give information courteously.
• Handle visitor check-in and check-out while keeping accurate records.
• Schedule appointments and manage the reception calendar.
• Reply to emails and written inquiries promptly and professionally.
• Do general admin work such as filing, data entry and document organization.
• Keep the front desk clean, organized and welcoming.
• Help troubleshoot front desk equipment and systems.
• Support other team members and departments as needed.
• Handle sensitive information with discretion.

Required profile

• Currently pursuing a diploma or degree in Hospitality Management or a related field.
• Positive attitude, eagerness to learn and passion for hospitality.
• Good English communication; additional languages are an advantage.
• Strong verbal and written interpersonal skills.
• Able to multitask and prioritize in a busy environment.
• Reliable, punctual and committed to high service standards.

Required skills

• Basic computer literacy.
• Proficiency with Microsoft Office.