Regional eCommerce Manager - Arabic Speaker - 12 month FTC

About the role

We are seeking a Regional eCommerce Manager to lead our MENA electronics business. The role focuses on driving online sales, optimizing the customer journey, and ensuring seamless operations across the region.

Key responsibilities

• Develop and implement eCommerce strategies to increase sales and revenue.
• Manage end‑to‑end eCommerce operations, including website management, product listings, inventory, order fulfillment and customer service.
• Analyse performance metrics such as conversion rates, average order value and customer retention, and optimise accordingly.
• Monitor online advertising campaigns to maximise ROI.
• Collaborate with marketing, IT, logistics and other cross‑functional teams to ensure smooth operations.
• Conduct market research and gather customer insights to shape product assortment and pricing.
• Manage relationships with eCommerce vendors, payment processors and logistics partners.
• Oversee website design and user‑experience enhancements to improve conversion.
• Stay updated on emerging eCommerce technologies and tools.

Required profile

• Fluent in Arabic and English.
• Proven experience managing eCommerce operations in a regional or multi‑country environment.

Required skills

What we offer

• 12‑month fixed‑term contract.
• Opportunity to shape the eCommerce strategy for a leading electronics brand in the MENA region.