Applied AI Transformation Manager - MENA

About the role

Cognition is an applied AI lab building end-to-end software agents, behind the AI software engineer product Devin. It is hiring an Applied AI Transformation Manager in Dubai to act as a technically oriented strategic advisor and operator for its strategic accounts. The role ensures value alignment with customers' most strategic projects, drives program delivery across several accounts, and designs the operating and delivery models for agentic AI.

Key responsibilities

• Work with customer leadership to identify, quantify and report value targets for productivity gains and financial impact
• Ensure seamless operations and delivery of the overall customer program, in close partnership with the Cognition account team
• Maintain visibility of playbook implementation, consumption metrics and value metrics across customer and Cognition teams
• Build centers of excellence within accounts and run tailored enablement programs
• Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment
• Support customer executives and teams with value realization and tracking

Required profile

• Computer science or engineering undergraduate degree
• Software engineering intern or full-time work experience
• 3-5 years at a Big 3 strategy consulting firm with a strong background in value targeting, realization and technology strategy, and a proven track record of building and expanding client relationships
• Ideally 2+ years of customer-facing experience at a startup
• Ability to thrive in ambiguous, fast-changing environments and to learn exceptionally fast
• Experience with complex enterprise teams, especially account growth; prior software engineering, SE, technical account management or similar roles preferred